Signs of a frozen pipe
No water, or only a trickle, from a tap in cold weather
Frost on exposed pipe
A pipe that looks bulged or cracked
Strange smells from a drain or tap
Helpful guide
What to Do When a Pipe Freezes
A frozen pipe can split when the ice thaws or expands. These steps help you limit the damage while you get help.
What to do first
Open the affected tap so water can flow as the ice melts
Find your main water shutoff valve so you can close it quickly if a pipe splits
Warm the area with the heating on and cabinet doors open
Never use an open flame to thaw a pipe
If a pipe has split
Close the main water shutoff, turn off power if water is near electrical equipment or outlets, move belongings out of the water's path and request emergency service.
Prevent it next time
Keep the heat on during cold spells
Let a tap drip on very cold nights
Insulate pipes in garages, crawl spaces and exterior walls
Disconnect and drain outdoor hoses
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